Unique to You Colour
www.uniquetoyoucolour.ca
Effective Date: September 3, 2026
Last Updated: September 3, 2026
1. Introduction
Unique to You Colour respects your privacy and is committed to protecting the personal information you provide when you use our website, purchase products, book or receive colour analysis services, or communicate with us.
This Privacy Policy explains what personal information we collect, why we collect it, how we use and disclose it, and the choices and rights available to you.
2. What Is Personal Information?
Personal information is information about an identifiable individual. Depending on how you interact with Unique to You Colour, this may include your name, contact information, billing and shipping information, photographs, information you provide for colour analysis, and other information connected with your use of our services.
3. Information We Collect
We may collect personal information that you provide directly to us, including your name, email address, telephone number, billing and shipping details, and information submitted when you contact us, purchase products, or book services.
For online colour analysis, we may collect photographs and information you provide through our questionnaire or by email for the purpose of providing the analysis. If photographs are not submitted with the questionnaire, they may be sent to info@uniquetoyoucolour.ca.
When you make a purchase, payment information may be processed by third-party payment providers. We may receive transaction-related information from those providers, but payment card or other payment credentials may be handled directly by the payment provider.
Our website may also collect technical information such as IP address, browser type, device information, pages visited, and other information generated through website operation, cookies, analytics, security, and similar technologies.
4. Why We Collect Personal Information
We collect personal information for purposes such as providing colour analysis services, processing and fulfilling orders, arranging appointments, communicating with clients, processing payments, shipping products, responding to inquiries, improving our website and services, maintaining website security, preventing fraud, and meeting legal or regulatory requirements.
5. Consent
Where required by applicable law, we obtain consent to collect, use, or disclose personal information. Consent may be express or implied depending on the circumstances and the sensitivity and expected use of the information.
Where a use is not integral to providing a requested product or service, we will provide an appropriate choice where required. You may withdraw consent subject to legal or contractual restrictions and reasonable notice.
6. Use of Client Photographs
Photographs submitted for an online colour analysis are used to provide the requested service. Client photographs will not be used publicly for marketing, social media, advertising, website content, or promotional purposes without separate permission.
Permission to use photographs for promotional purposes is not required to purchase or receive an online colour analysis.
7. Disclosure of Personal Information
We may disclose personal information to service providers who help us operate our business, such as website hosting and technology providers, payment processors, online booking or questionnaire providers, email and communication providers, shipping providers, IT and security providers, and professional advisers.
We may also disclose information where required or permitted by law, including to government or regulatory authorities. We do not sell personal information.
8. Payment Processors
Payments made through our website may be processed by third-party payment providers, including PayPal through the official WooCommerce PayPal Payments integration.
Payment providers may collect and process information according to their own privacy policies and terms. We encourage you to review the privacy information of the payment provider you use.
9. Shipping Providers
For physical product orders, we may provide necessary customer information, such as name and shipping address, to shipping or delivery providers so that orders can be delivered.
Shipping providers may process information according to their own privacy policies.
10. Email Communications
We may use your contact information to respond to inquiries, provide information about your orders or appointments, deliver requested services, and communicate with you about your relationship with Unique to You Colour.
Where required, marketing communications will be provided in accordance with applicable law and will include an appropriate unsubscribe or opt-out mechanism.
11. Cookies and Similar Technologies
Our website may use cookies and similar technologies for website functionality, security, analytics, and other purposes.
Some cookies may be provided by third-party services used on our website. You can adjust cookie settings through your browser, although disabling certain cookies may affect website functionality.
12. How We Protect Personal Information
We take reasonable physical, technical, and organizational measures appropriate to the sensitivity of the information to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.
Safeguards may include access controls, passwords, security tools, and other measures appropriate to the circumstances. No method of transmission or storage is completely secure.
13. Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain business and transaction records, resolve disputes, and meet legal or regulatory obligations.
We maintain reasonable practices for the secure deletion or destruction of personal information when it is no longer required.
14. Accuracy
We take reasonable steps to keep personal information accurate, complete, and up to date where it is used for an ongoing purpose. You can contact us to request correction of information that is inaccurate or incomplete.
15. Access
You may request access to personal information that we hold about you, subject to applicable legal exceptions. We may require sufficient information to verify your identity before responding to an access request.
16. Correction
If you believe that personal information we hold about you is inaccurate or incomplete, you may request that it be corrected. We will take reasonable steps to address correction requests in accordance with applicable law.
17. Withdrawal of Consent
Where consent is the legal basis for a particular collection, use, or disclosure, you may withdraw consent by contacting us, subject to legal or contractual restrictions and reasonable notice.
Withdrawing consent may affect our ability to provide certain products or services where the information is necessary for that purpose.
18. Privacy Concerns and Complaints
If you have a question, concern, or complaint about our handling of your personal information, please contact us using the information below.
We will review and respond to privacy concerns in a reasonable manner. You may also have the right to make a complaint to the applicable privacy regulator, including the Office of the Privacy Commissioner of Canada where applicable.
19. Privacy Contact
Privacy inquiries and requests may be directed to:
Unique to You Colour
Email: info@uniquetoyoucolour.ca
Telephone: (905) 536-7956
Mail: 23 Alba Street, Stoney Creek, Ontario L8G 1N9
20. Children’s Privacy
Our website and services are not directed specifically to children. We do not knowingly collect personal information from children where doing so would be contrary to applicable law.
If you believe a child has provided personal information to us inappropriately, please contact us.
21. Information Processed Outside Canada
Some third-party service providers we use may process or store personal information outside Canada.
When personal information is processed outside Canada, it may be subject to the laws of the jurisdiction in which it is processed and may be accessible to lawful authorities in that jurisdiction.
22. Links to Other Websites
Our website may contain links to third-party websites or services. This Privacy Policy applies to Unique to You Colour and does not govern the privacy practices of third parties.
We encourage you to review the privacy policies of third-party websites before providing them with personal information.
23. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or legal requirements.
The updated version will be posted on our website with a revised effective or last-updated date.
24. Applicable Law
This Privacy Policy is intended to operate in accordance with applicable Canadian and Ontario privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable.
25. Contact
If you have questions about this Privacy Policy or our privacy practices, please contact:
Unique to You Colour
23 Alba Street
Stoney Creek, Ontario L8G 1N9
Canada
Telephone: (905) 536-7956
Email: info@uniquetoyoucolour.ca
Website: www.uniquetoyoucolour.ca
